Reviews


-- Survey Comments --

2020

Linda 
***** Everyone was hospitable; helped me find a vehicle to meet my needs; the showroom was lovely and confortable; I had an excellent experience! I have no recommendations for improvement.

Allan 
***** The best Ford dealer around.
Paul 
***** Mike and his staff will go out of their way to take care of you and make sure you are happy! The follow up from Joe and the commitment was outstanding! Thank you!
Joseph 
***** We had an amazing experience at Sugarloaf Ford. They are very accommodating, including Sherry Hovell, our sales person is coming to pick us up in LaCrosse! This way we can ride home and enjoy our purchase together. Thank You to Sugarloaf Ford in Winona, Mn.

Dan 
***** Awesome customer service!
Joseph 
***** We had an amazing experience at Sugarloaf Ford. They are very accommodating, including Sherry Hovell, our sales person is coming to pick us up in LaCrosse! This way we can ride home and enjoy our purchase together. Thank You to Sugarloaf Ford in Winona, Mn.
Gary 
***** Great experience working with Joe. Direct, honest communication. We drove over two hours and found the vehicle just as their website and Joe described it. Bought the vehicle and am extremely satisfied.
 ***** Great service today. My daughter brought the car in today for service and went smooth and very easy for her to to do. This was her first experience dropping of a car at a dealer so it was good to hear everything went well.
David 
***** Excellent service. S Hovell was great. Was without a vehicle until after purchase of car. She gave me a ride home, and then picked me back up again the next day to get the car.

***** The Sales Team was excellent and helpful. When we came to pick up the truck, I really appreciated how everyone welcomed my family and spend time with my 6 month old son. We will come back to Sugar Loaf when it's time for a new vehicle. 
 
***** When you are looking for honest and no-pressure sales, with a good understanding of what they are selling. The best part is they actually listen to what you are looking for. 

***** Salesman was very nice and kept showing cars till we found what we wanted. 

***** They lay all the paperwork out for you and make it easy to understand. 

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2019

5***** Great dealership. Friendly atmosphere and great prices on vehicles. Go see Randy and tell him I sent you. For Randy from John

5***** Sherry was my salesperson, it was nice working with another woman. She was helpful and honest. Thank you Sherry from Lynn

5***** We came down 3 hrs from Wisconsin Joe was easy to deal with the Mariner had over 100,000 miles and was pretty much the condition Joe said it would be he got us in and out quickly we are very happy. For Joanna to Joe 

5*****Joe was easy to deal with and helpful JoAn in the office was great thanks to everyone at Sugarloaf Ford for helping me get my new (to me) Jeep liberty For Joe from Bob

5***** Amazingly excellent..Jeff is super friendly,easy to talk to and very upfront. Great guy would recommend to anyone. Jeff made the financing easy.Another great asset to Sugar Loaf Ford. Wonderful experience. For Jeff from Deb

5***** Your service was GREAT!!! PETE did a wonderful job explaining the many features on the car to us!! We will feel comfortable turning to him with questions we may have. Very satisfied!! For Pete from Carolyn

5***** Joe was very professional this is the 4th For we have owned Joe made the process easy For Joe from Michael

5***** Joe was very helpful thanks to him and Sugarloaf Ford For Joe from Beverly

5***** No pressure. Great sales team For Jeff from Justin

5***** I came from Northfield to Winona to look at a Town car it was as nice as Joe said it would be I am thanks again For Joe from Jim

5***** Sherry was my salesperson, it was nice working with another woman. She was helpful and honest. Thank you you Sherry. For Sherry from Lynn

5***** Joe was very helpful I was looking at 4 different vehicles he helped me decide with out being pushy For Joe from Grant


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Larry gave Sherry Hovell - "I got top notch service from Sherry and JoAn. I will not go anywhere else to purchase. This is my 9th one from Sugar Loaf Ford.  
Mark gave Joe Luby  - "Everyone was very helpful and made our buying experience very pleasant"

Dean gave Sherry Hovell  - "We knew what we wanted and they did not have it in inventory. They went right out and found us the truck and the color and had it in two days. Great staff and crew to work with."

David gave Sherry Hovell - The individual "tour" of the new truck by the salesperson; going into the details of each system was excellant."

Clayton gave Joe Luby - "Number one is that we've done business with Sugar Loaf Ford for many years and have complete confidence in them. They are a very professional group and teat the customer as they would like to be treated."

Kristine gave Derek Puetz - "I haven't purchased a vehicle from them in years (approx 20) because they would never deal. I gave them a chance and I was treated like a queen. The owner came out to me THREE TIMES to thank me, shake my hand and ask if I had any questions and thank me again. The minute I sat down with the salesman (Derek) I felt very comfortable. I knew I would be able to talk with him and he would be very helpful. This was the 3rd Ford Company I went to that day. I am so glad I went there."


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